Issue Analytics

Find, replicate and fixtechnical issues

Find issues inside your app and replay sessions to understand how and why they are happening to create a crash- and bug-free user experience.

  • Replay sessions to reproduce errors & bugs
  • Use alerts to never miss a critical issue
  • Install a lightweight SDK that won't slow performance
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Issue Analytics illustration

Leader in product analytics

Powerful analytics
in one small package

Market Leading SDK

Tagless autocapture

Combined insights

  • G24.6
  • Gartner Peer Insights4.8
  • Capterra4.6

Crash analytics

Solve crashes faster with integrated session replay

  • Match crashes to sessions and replay the crashed sessions to understand the full picture behind crashes
  • Track crashed sessions and affected users in real time, and export the detailed crash logs
  • Set up crash alerts via our Slack integration and stay up-to-date with crashes in real time
Solve crashes faster with integrated session replay

UI freezes

End UI freezes that drive users away

  • Capture UI freezes , and identify sessions and users impacted by UI issues
  • Filter UI freezes by the average duration of the freeze, first and last occurrence, OS, and device
  • Easily export the logs for each UI freeze and replay affected sessions in video format
End UI freezes that drive users away

Handled errors

Fix handled errors before they stack up

  • Keep track of handled issues and ensure that your app can deal with exceptional states without breaking the user journey
  • Identify screens where handled exceptions occur by using heatmaps and our screen flow analytics
Fix handled errors before they stack up

App logs

End debug nightmares with app logs

  • See every action users take from a technical perspective to understand what’s happening in the background
  • Troubleshoot issues that occur in the app at the exact moment it occurred
  • Identify the backend performance of your app
End debug nightmares with app logs

Privacy
by design

At UXCam, we built privacy into our services so you can improve the user experience with peace of mind. With our privacy features, you can blur and mask:

Profile screen with a masked section

Specific screen areas

when you need to hide a specific section of your screen.

Login screen with masked input fields

Text input fields

when you only collect PII data with text fields.

Fully masked app screen

Entire screens

when you need to hide the whole screen.

AICPA SOC 2GDPR compliant

We strictly adhere to a non-recording policy of any PII (Personally Identifiable Information) and provide API methods to hide PII and sensitive information.

Learn more about our privacy features

Getting started is easy.

Step 1: Get a demo

Meet with an expert to discuss your app, website, and goals.

Step 2: Add one snippet of code

Start capturing data instantly.

Step 3: Explore all features

Try all features before you commit on a plan.

Users love us.

“One frustration we have with other tools is that you see the numbers and that's it. With UXCam, you see the numbers and you can take it a step further and dive deep into the reasons.”

Costa Coffee
Daniel TomlinsonCosta Coffee
Daniel Tomlinson

Built for
performance

Battle tested SDK

UXCam's lightweight SDK ensures smooth app performance. Video recordings are done on a background thread to maintain responsiveness. Data is uploaded when the app goes into the background.

Privacy compliant

Our legally compliant architecture keeps your data safe. We automatically block sensitive fields and provide you with the right tools to prevent sensitive data from ever leaving your user's device.

Easy integrations

You can seamlessly integrate your existing analytics tools with UXCam. This allows you to build the perfect analytics stack for understanding user behavior by connecting the right set of solutions.

  • AICPA SOC 2
  • PCI DSS
  • GDPR
  • CCPA
  • HIPAA compliant

Academy

Sharpen your skills
with UXCam Academy

cover

UXCam Fundamentals

  • 13 lessons
  • 42min

Learn the basics of using UXCam with step-by-step tutorials.

Academy thumbnail mobile app product management

Mobile Product Management Certification

  • 21 lessons
  • 2h 7min

Enroll in our 'Mobile App Product Management Certification' course to master the art of mobile product management. Learn to navigate the dynamic world of mobile apps

Explore the academy

Ready to get started?

Book a demo with an expert. Explore all features.

Installed in 37,000+ products
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