FINANCE

Understand friction.
Stay compliant.

UXCam gives fintech product teams the insights they need to optimize onboarding, verification, and transactions across mobile and web - while remaining fully privacy compliant.

Trusted by finance brands worldwide.
scalapay
tab bank
navi
supervielle
servicios financieros
image mobile first solution 03 (1)

What’s at stake:

Every point of friction
costs you trust

In finance, trust is everything. Without clear insight into user behavior, you risk abandoned KYC processes and churn.

  • Check-Circle--Streamline-Core
    High abandonment during onboarding and verification
  • Check-Circle--Streamline-Core
    Frustrated users who leave quickly
  • Check-Circle--Streamline-Core
    Lost conversions and revenue

Benefits

The faster you resolve friction,
the stronger your customer relationships.

UXCam empowers financial teams to see how users really experience their product so you can reduce friction, speed up onboarding, and earn trust while protecting user privacy.

1
Visualize journeys with heatmaps
2
Pinpoint friction points with session replays
3
Analyze behavior trends & segment users
4
Track funnel drop-offs at key moments like KYC, onboarding, and payments

Key features

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01

Session replay

See your app and website through your users’ eyes. Diagnose exactly why visitors hesitate or abandon carts.

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02

Heatmaps

Spot hesitation, frustration, and tap behaviour to improve critical screens.

finance funnel analytics

03

Funnel analytics

Analyze onboarding, KYC, and transaction funnels to identify drop-off points.

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04

User segmentation

Group users by behavior, engagement, and lifecycle to prioritize improvements.

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05

Privacy compliance

GDPR, CCPA, SOC2 Type II compliant, bank-grade encryption (AES-256). UXCam is designed to help financial institutions optimize user experience while maintaining strict data security.

How it works

1
Book a demo

Meet with an expert to discuss your app, website, and goals.

2
Add one line of code

Start capturing data instantly.

3
Optimize your experience

Get actionable insights to remove friction and boost conversions.

Frequently asked questions

FAQ

Is UXCam compliant with financial data security standards?

Yes. UXCam is GDPR and SOC 2 Type II certified. You can automatically mask sensitive user data (like account numbers, balances, personal info) before it ever leaves the device. We provide granular control over what’s captured and stored, ensuring full compliance with banking privacy regulations.

Can UXCam capture behavioral analytics without exposing private data?

Absolutely. UXCam lets you define masking rules via SDK configuration. You can hide text fields, inputs, or screens that contain PII, while still tracking anonymized interactions such as taps, gestures, and navigation flows. Your team sees the what and why of friction, without seeing who the user is.

How do finance companies typically use UXCam?

Common use cases include: Onboarding funnel optimization (improve KYC completion rates), Transaction flow analysis (reduce failed or abandoned payments), Feature adoption tracking (e.g., new investment tools or savings features), Error and crash diagnosis (debug app issues with session context) and Product validation (understand user behavior after feature releases).

What’s the impact of UXCam on app performance?

Minimal. UXCam’s SDK is lightweight (<1MB) and designed for regulated industries. Data is encrypted in transit and at rest, and recordings are processed asynchronously so app latency remains unaffected. You can also control sampling (e.g., record 10% of sessions).

How do we start integrating UXCam into our finance product?

Integration takes less than 30 minutes. Add the SDK, configure masking rules, and start seeing real user sessions in your dashboard. We provide engineering documentation and guided onboarding support for your tech team.

Ready to get started?

Trial UXCam for 14 days. No credit card required.

get started character
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Product

Compliance

    Logo SOC2

    UXCam has successfully completed a SOC 2 Type 2 examination by Johanson Group.

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